Contact us

Contact our team to discuss how Instacoins can support your personal or business needs.

Global offices map

Connect With Our Teams

Service-led contact points for faster, more effective support.

emailsupport@instacoins.com
address+1 888 772 0207 (Toll-Free) +44 204 502 1242 (Global)
location18, Arringo Tower, Triq Vincenzo Bugeja, Floriana FRN1553 Malta
emailpro@instacoins.com
address+356 9944 9359 +356 9936 6386
emailotc@instacoins.com
address+356 9944 9359 +356 9936 6386
emailnatalie@instacoins.com
address+356 9946 6695
emailclara@instacoins.com
address+46 736 607329
emailsupport@instacoins.com
address+356 9936 6386

Frequently Asked

Questions

Everything you need to know about using Instacoins and navigating crypto with confidence.

  • Which team should I contact?

    If you are unsure, start with our general enquiries team. We will route your request to the appropriate specialist, whether it relates to crypto services, concierge, travel, OTC trading or business solutions.
  • How quickly will I receive a response?

    We aim to respond to all enquiries promptly. Requests related to concierge services, OTC trading or high-value transactions are prioritised and handled by dedicated specialists.
  • Can I contact Instacoins for multiple services?

    Yes. Many clients use more than one Instacoins service. Our team will coordinate internally to ensure a seamless experience across payments, trading, travel and concierge support.
  • Is my enquiry treated confidentially?

    Absolutely. All communications are handled with discretion and confidentiality, especially for high-value, corporate or concierge-related requests.
  • Do I need to be an existing client to get in touch?

    No. Whether you are exploring Instacoins for the first time or already using our services, our team is available to assist and guide you through next steps.